Ship and Delivery Policy

At Numann, we understand the importance of timely and reliable delivery when it comes to online shopping. That's why we have implemented a comprehensive ship and delivery policy to ensure that your orders are delivered to you in a prompt and efficient manner.

1. Shipping Methods:

We offer various shipping methods to cater to your specific needs. Whether you prefer standard shipping, express shipping, or same-day delivery, we have options available to suit your requirements. Our shipping methods are designed to provide you with flexibility and convenience.

2. Processing Time:

Once you place an order with us, our dedicated team works diligently to process and prepare your order for shipment. We strive to have your order processed and ready for shipping within 24-48 hours. Please note that processing time may vary during peak seasons or promotional periods.

3. Estimated Delivery Time:

Our estimated delivery time is calculated based on the shipping method selected and the destination of your order. We partner with reliable shipping carriers to ensure that your orders are delivered to you in a timely manner. While we make every effort to meet the estimated delivery time, please understand that unforeseen circumstances such as weather conditions or customs delays may affect the actual delivery date.

4. Tracking Information:

For your convenience, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment and stay updated on its estimated delivery date.

5. Shipping Restrictions:

While we strive to offer worldwide shipping, there may be certain restrictions on shipping to certain locations due to legal or logistical reasons. If your shipping address falls under a restricted area, we will notify you and work with you to find a suitable solution.

6. Shipping Fees:

Shipping fees are calculated based on the weight, dimensions, and destination of your order. The shipping fee will be displayed at the checkout page before you proceed with your payment. We aim to provide transparent and competitive shipping rates to ensure a seamless shopping experience.

7. Damaged or Lost Shipments:

In the rare event that your order is damaged or lost during transit, please contact our customer support team immediately. We will investigate the issue and work towards a satisfactory resolution, which may include a replacement or refund.

8. International Shipping:

For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the order total. We recommend checking with your local customs office for more information on applicable charges.

At Numann, we are committed to providing you with a seamless and reliable shipping and delivery experience. If you have any further questions or require assistance, please don't hesitate to contact our customer support team. Happy shopping!